For a secure FTPS connection see the notes below and ensure that the User in Hosted~FTP~ has the Force FTPS/SFTP option checked on the Setup tab. FileZilla, and use the Site Manager to create a connection to the FTP. The syntax is also included below for opening up in a “default folder” with the following credentials:Į.g. If the above does not work for access by using the syntax, move on to the FileZilla test below to connect to your Hosted~FTP~ account. Once these system preferences have been confirmed or updated, try the FTP link again to see if it works. This Apple help page provides further details: Proxy settings for MAC. You can open the System Preferences page by clicking the Apple menu at the upper-left corner of the screen. System Preferences > Network > Advanced > Proxies: checkmark “use passive mode”.Go to System Preferences > Security > Firewall: make sure the firewall is off and/or not blocking FTP ports.The notes below assume as the hostname just for the example syntax and may need to be Connecting from a MAC settings Note, please see this link for your specific hostname for your location. If you are having issues with connecting from a Mac – using the syntax below, please follow these troubleshooting procedures.
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